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No: 5/2, Kamakshi Colony, Tambaram, Chennai-600047.
Facile is committed to protecting the privacy, confidentiality, and security of all users accessing our website, applications, and compliance management services.
Facile is committed to protecting the privacy, confidentiality, and security of all users accessing our website, web application, mobile application, and related services. This Privacy Policy explains how Facile collects, uses, stores, processes, and safeguards user information. By accessing or using Facile services, users agree to the practices described in this Privacy Policy.
Facile may collect business information, establishment details, contact information, employee compliance records, statutory documents, login credentials, audit logs, browser information, device information, IP addresses, and other operational data required for providing compliance management services. Information may also be collected when users contact support teams, raise service requests, or interact with the platform.
The information collected by Facile is used strictly for operational, compliance, audit, reporting, security, validation, communication, and service improvement purposes. The collected data helps Facile manage statutory compliance workflows, generate reports, maintain audit trails, monitor system usage, improve platform functionality, and provide customer support. Facile may also use information to notify users regarding updates, maintenance activities, service improvements, and important compliance-related communications.
Users are responsible for ensuring that all information and documents uploaded into the platform are accurate, complete, updated, genuine, and legally authorized. Users shall maintain confidentiality of their login credentials and ensure that unauthorized persons do not access their accounts. Users are solely responsible for statutory compliance obligations and accuracy of uploaded records.
All statutory documents and compliance-related records must be uploaded directly through the Facile platform or authorized modules. Facile performs system-generated validations and compliance checks based on uploaded information and configured statutory rules. Validation outcomes depend entirely on the accuracy, completeness, and authenticity of the uploaded data. Facile shall not be responsible for incorrect validations resulting from incomplete, manipulated, delayed, or inaccurate uploads.
Facile implements reasonable administrative, technical, and security measures to protect user information from unauthorized access, misuse, disclosure, alteration, loss, or destruction. Security controls may include encrypted communication, access restrictions, audit logging, monitoring systems, and controlled data access mechanisms. Although Facile follows industry-standard security practices, users acknowledge that no online platform or internet transmission can be guaranteed to be completely secure.
Facile does not sell, trade, or rent confidential user information to unauthorized third parties. Information may be shared only where required under applicable laws, legal proceedings, government requests, operational requirements, authorized service providers, or compliance processing activities. Any third-party vendors or service providers engaged by Facile are expected to maintain confidentiality and appropriate data protection standards.
Facile may use cookies, analytics tools, session technologies, and similar tracking mechanisms to improve user experience, maintain login sessions, analyze usage patterns, enhance system performance, and improve platform functionality. Users may disable cookies through browser settings; however, certain functionalities of the platform may become unavailable or may not function properly after disabling cookies.
Facile may retain uploaded documents, audit records, compliance reports, system logs, and related information based on applicable statutory requirements, audit requirements, contractual obligations, internal operational policies, or legal requirements. Certain records may continue to be retained even after account closure where required under applicable laws or compliance obligations.
Users may request access to stored information, correction of inaccurate data, account deactivation, or removal of certain personal information subject to legal, statutory, and operational obligations. Facile reserves the right to verify identity before processing such requests.
Facile may integrate with government portals, payment gateways, cloud hosting providers, analytics systems, or other third-party platforms for operational and compliance purposes. Availability and functionality of such integrations depend on external systems and may vary based on government or third-party service availability.
Facile reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Updated versions of the policy shall become effective immediately upon publication on the official website or platform. Continued use of Facile services after such updates constitutes acceptance of the revised policy.
For any questions, concerns, support requests, or privacy-related inquiries, users may contact Facile through the official support channels available on the website.